Dr. Carmine Simone, Vice President, Medical, Strategic Clinical Partnerships and Innovation, meets with a patient.
Dr. Carmine Simone, Vice President, Medical, Strategic Clinical Partnerships and Innovation, meets with a patient.

Family members and staff describe how our new spaces benefit patients

Thanks to donor generosity, new facilities at Michael Garron Hospital are enhancing the healthcare experience for our patients

Opened in January 2023, our eight-storey Ken and Marilyn Thomson Patient Care Centre supports enhanced patient care.

“As we experience higher patient volumes, we are seeing more efficient patient flow and shorter length-of-stays,” says Dr. Carmine Simone, Vice President, Medical, Strategic Clinical Partnerships and Innovation. “Our modern spaces also help limit the spread of infection, so our hospital is safer for patients and staff.”

More time for bedside care

In our community, it’s common for people to have multiple health issues. For example, many cancer surgery patients have additional medical conditions that complicate recovery. The Thomson Centre’s design enables our teams to care for these patients on the surgical inpatient unit, rather than in intensive care.

“In addition to the privacy provided by the new unit design, which helps patients get the rest they need to recover, there’s lots of new equipment, like bed lifts and vital signs monitors, so we don’t need to search for what we need,” says Michelle Dass, Registered Practical Nurse. “We can spend more time at the bedside with our patients.”

Supporting family involvement

Family involvement in their loved ones’ care is a significant factor in helping patients return home sooner.

The Thomson Centre’s design supports hands-on caregiving. For example, visiting is easier in our spacious single- and double-occupancy patient rooms. Family members can also stay overnight on pull-out beds and heat home-cooked meals in the units’ kitchens.

“My mom had someone visiting her every day and it was good that the hospital encouraged that,” says Tazim Hirji, whose mother was a patient here for several weeks. “Having space and privacy makes visitors want to stay longer. That improves the patient’s mood and energy, which makes such a difference in healing.”

Encouraging mobility

For patients who can venture beyond their rooms, lounges and corridor windows offer a change of scenery. The Moez & Marissa Kassam Food Court and Thomson Centre lobby are also popular gathering spots.

Access to nature has proven health benefits and our hospital offers this too. The Michael MacMillan & Cathy Spoel Terrace welcomes patients, visitors, hospital staff and volunteers to enjoy fresh air and sunlight. And the Huband Moffat Family Terrace will give mental health patients a calming, safe outdoor space that can also be used for therapeutic activities.

What’s next

This fall, we’ll bring outpatient paediatric services together in the new BMO Child & Youth Centre and make our Margaret Chambers Diagnostic Imaging Department more convenient and comfortable for patients who need X-rays, mammograms, MRIs and other scans. In 2026, you can look forward to a landscaped community space and a new main entrance on Coxwell Avenue.


Your donation helps us continue to provide great care inspired by community. Please give today at mghf.ca/donate